Last Updated: November 15, 2023
Welcome to SunPower Solutions. These Terms of Service ("Terms") govern your access to and use of our website, products, and services, including without limitation to the installation and maintenance of solar panel systems (collectively, the "Services"). These Terms constitute a legally binding agreement between you and SunPower Solutions ("Company," "we," "us," or "our").
By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Services.
SunPower Solutions provides solar energy solutions, including but not limited to:
The specific details of services provided will be outlined in a separate service agreement or quotation provided to customers who engage our services.
To use our Services, you must be at least 18 years of age and capable of forming a binding contract with SunPower Solutions. By using our Services, you represent and warrant that you meet these requirements.
If you are using the Services on behalf of a business or other entity, you represent and warrant that you have the authority to bind that entity to these Terms, and your acceptance of these Terms will be treated as acceptance by that entity.
When you create an account with us, you must provide accurate, complete, and current information. You are responsible for safeguarding the password that you use to access the Services and for any activities or actions under your password.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
The Services and their original content, features, and functionality are and will remain the exclusive property of SunPower Solutions and its licensors. The Services are protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of SunPower Solutions.
You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to use the Services:
The Services may allow you to post, submit, publish, display, or transmit content such as reviews, comments, or feedback about our Services ("User Content"). By providing any User Content, you grant us and our affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
You represent and warrant that:
If you engage our services for solar installations or other paid services, payment terms will be specified in a separate agreement provided to you. Generally:
All payments are processed securely through our payment processors. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.
When you schedule an installation or service appointment with us:
Warranties on equipment, installation workmanship, and system performance will be specified in your service agreement and may vary based on the specific products and services purchased.
Generally, our solar panel installations come with:
Warranty claims must be submitted in accordance with the procedures outlined in your service agreement.
In no event shall SunPower Solutions, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
This limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.
You agree to defend, indemnify, and hold harmless SunPower Solutions, its directors, employees, partners, agents, suppliers, and affiliates, from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.
We may terminate or suspend your account and bar access to the Services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Services or contact us to request account deletion.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.
By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Services.
If you have any questions about these Terms, please contact us at:
SunPower Solutions
123 Solar Way
Manchester, M1 7DP
United Kingdom
Phone: +44 (0) 161 123 4567
Email: [email protected]